Supporting Mental Health Through Care

Connecting an Employee to Care During a Difficult Time

After experiencing the loss of a family member, an employee began struggling with symptoms of depression. Unsure where to turn and without an established primary care provider, they visited the TargetCare clinic seeking support.

During the visit, the provider took time for a meaningful conversation to understand their situation, symptoms, and immediate needs. Recognizing the importance of ongoing medical and behavioral health care, the provider helped connect them to a primary care physician — the first they had seen in several years.

With guidance and care coordination from the clinic:

• The employee established care with a new primary care provider
• Appropriate medication was initiated
• They were connected with a therapist for ongoing mental health support

Over time, these resources made a significant difference. The employee reports that they are now feeling much better and are actively engaged in their care.

Why This Matters for Employers

This story highlights the critical role accessible onsite care plays in supporting mental health:

• Employees are more likely to seek help when care is convenient and trusted
• Early intervention can prevent worsening symptoms and extended absences
• Care coordination helps employees navigate complex healthcare systems
• Supporting mental health improves overall well-being, safety, and productivity

By providing a safe, accessible entry point to care, TargetCare helped this employee move from struggling alone to receiving the medical and emotional support he needed. This is the value of onsite care: meeting employees where they are, connecting them to the right resources, and supporting their health — both physical and mental — when it matters most.